Privacy Policy

1. Company Identification

This Privacy Policy applies to the website https://www.portaboxsolutions.com/en, managed by:

EB. BOX, Lda.
Address: Avenue Pedro Alvares Cabral, Sintra Lisbonne 2710-144 Avenue Pedro Alvares Cabral, Sintra Lisbonne 2710-144
Phone / WhatsApp: +351 912 026 453 +351 912 026 453
Email: contato@azinheiracontentores.com contato@azinheiracontentores.com
Website: https://www.portaboxsolutions.com/en

VAT: 505514192
European VAT: PT505514192
Registered office: Avenue Pedro Alvares Cabral, Sintra Lisbonne 2710-144
Activity: Venda de contentores marítimos, contentores habitacionais, contentores refrigerados e soluções modulares em Portugal.

EB. BOX, Lda. is the Data Controller for the personal data provided by users of the site and guarantees processing in compliance with EU Regulation 2016/679 (GDPR) and current Italian legislation.

2. Personal Data Collected

We may collect and process the following categories of data:

Identification data: first name, last name, company name.
contato data: email, phone number, WhatsApp.
Billing and shipping data: address, postal code, city, VAT number.
Order-related data: type of container purchased, quantity, delivery.
Technical data: IP address, device type, browser, pages visited.
Cookies and similar technologies: for functional, analytical, and marketing purposes.
Payment data: managed by external providers (SIBS / Multibanco, MB WAY, banking institutions).
→ We do not store full credit card numbers.

3. Purposes of Processing

Personal data is used exclusively for:

Order management (sale and delivery of containers).
Communication with the customer (quotes, confirmations, support).
Legal and fiscal obligations (invoicing, VAT, accounting).
Improving the site and offered services.
Marketing and commercial communications, with prior consent.
IT security and prevention of fraudulent activities.

4. Legal Basis for Processing

Data is processed in accordance with the legal bases provided by the GDPR:

Art. 6(b): performance of a contract or pre-contractual measures.
Art. 6(c): legal and fiscal obligations.
Art. 6(a): explicit consent (newsletter, marketing).
Art. 6(f): legitimate interest (security, service improvement).

5. Recipients of Data

Personal data may be communicated exclusively to:

Transport and logistics providers (for container delivery).
Payment service providers (SIBS / Multibanco, MB WAY, banking institutions).
Tax and accounting advisors, if necessary.
Analytics and marketing providers (e.g., Google Analytics).
Public authorities, if required by law.

We do not sell or transfer personal data to unauthorized third parties.

6. International Transfers

If data is transferred outside the EU, it is done exclusively with:

Standard Contractual Clauses (SCC) approved by the European Commission;
GDPR compliance guarantees from the involved providers.

7. Data Retention

Data is kept for the time necessary for the purposes for which it was collected:

Order data: 10 years (fiscal obligation).
Commercial communications: until consent is withdrawn.
Technical data and cookies: according to browser and site settings.

After these periods, data is deleted or anonymized.

8. Data Security

EB. BOX, Lda. implements adequate technical and organizational measures:

Secure transmission via HTTPS / SSL
System access control
Regular backups
Intrusion protection
Encryption of sensitive data

9. User Rights (Art. 15–22 GDPR)

Users have the right to:

access their personal data,
request its rectification or erasure,
limit or object to processing,
request data portability,
withdraw their consent at any time,
lodge a complaint with the Data Protection Authority.

Requests and withdrawals can be sent to:
contato@azinheiracontentores.com

10. Cookies and Similar Technologies

The site uses cookies:

Technical and functional
Analytical (Google Analytics)
Marketing and remarketing (Google Ads, Meta Ads)

By continuing to browse, the user accepts the use of cookies in accordance with the Cookie Policy.

11. Google Shopping Compliance

In accordance with Google Merchant Center guidelines, the site guarantees:

Clear and accessible business information (address, contatos, VAT).
A Privacy Policy available in the site footer.
Minimal and proportionate data collection for the purposes.
Secure payments via certified providers.
Transparency on returns, refunds, and warranties.

12. Changes to this Policy

EB. BOX, Lda. may update this policy at any time.
The updated version will always be published on this page with the modification date.

13. Privacy contatos

For any privacy-related requests:

EB. BOX, Lda.
Avenue Pedro Alvares Cabral, Sintra Lisbonne 2710-144
contato@azinheiracontentores.com
WhatsApp: +351 912 026 453